Fair, plain, made to order.

Made to order parts

Every part we sell is printed after you place your order, sized and built just for that order. Because of this, you never have to ship a part back to us, for any reason. If something is wrong, or you change your mind, keep the part. Read below for how it works.

If your part is defective or wrong

If your part arrives broken, does not print correctly, or is not what you ordered, contact us within 30 days of delivery with a photo. We will reprint the part or refund you, whichever you would rather have. You keep the original part. You do not need to send it back to us.

If we replace or refund your order because of a mistake on our end, we will also refund the shipping you paid on that order.

If you change your mind

You have 30 days from delivery to change your mind about an order. Contact us and we will refund what you paid for the part. You keep the part, no need to send it back. The shipping charge on that order is refunded only when the mistake was ours, not on a change of mind.

How to ask for a reprint or refund

Email us. Tell us your order number and what happened, with a photo if you can. We will look at what you sent and email you back with next steps. There is no return shipment to arrange, so there is nothing else for you to do.

How refunds work

Checkout on this site runs through Shopify. Any refund we approve goes back to the original payment method through Shopify.